Frequently Asked Questions
How much is shipping?
Shipping fees for all orders are inclusive of the pricing
When will my order be shipped?
Processing time is 5-7 business days, and most orders are shipped USPS first class (Large orders will be shipped with UPS), and tracking will be emailed once it becomes available.
I am tax-exempt. How can I proceed with ordering without being subjected to sales tax?
Please send an email to firstname.lastname@example.org along with a copy of your tax-exempt certificate so you can be refunded or a manual order can processed.
What is the ideal grade for students to use My College Mentor?
Sophomore and Junior students
Can I return my journal?
Unfortunately, we cannot accept returns at this time, but if you are unsatisfied with the journal, please email us!